Introduction

At HOPE, LOVE & COMPASSIONATE CARE, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services—including when you consent to receive SMS messages from us. By using our website or services, you agree to the practices described in this policy.

Information We Collect

• Personal Information: Name, phone number, email address, and any details you provide when contacting us or using our services.
• Usage Information: Technical data such as IP address, browser type, device information, and pages visited.
• SMS Consent Information: Phone numbers collected as part of our SMS consent process. These phone numbers will not be shared with third parties for marketing purposes.

How We Use Your Information

• To provide and improve our services and respond to your inquiries.
• To send conversational text messages that you have consented to receive.
• To operate, maintain, and enhance our website and user experience.
• To comply with legal, regulatory, and compliance requirements.

SMS Communication Policy

Upon consenting to receive text messages from HOPE, LOVE & COMPASSIONATE CARE, you may receive conversational messages related to our services and communications you initiate with us. Standard messaging disclosures apply.

Message Frequency

Our SMS message frequency is estimated to be 1 to 2 text messages daily across all users. Messaging frequency may vary.

Potential Fees for SMS Messaging

Your carrier may charge fees for each message sent or received. These fees vary by carrier and whether messages are domestic or international.

Opt-In Method

Customers may opt-in for SMS messaging from HOPE, LOVE & COMPASSIONATE CARE directly through our website at https://hopelovecompassionatecare.com. 

When opting in, customers will be asked to check a box that states:
“By checking this box, I consent to receive conversational text messages from HOPE, LOVE & COMPASSIONATE CARE. Message frequency varies. Message and data rates may apply. Text HELP to 803.769.7945 for help, text STOP to opt-out. See our Privacy Policy at https://hopelovecompassionatecare.com/sms-privacy-policy.”

This consent agreement will not be shared with third parties or affiliates for marketing purposes. No SMS communication will be initiated without customer consent.

Opt Out

You can opt out at any time by replying STOP to any SMS message. After opting out, you will receive no further SMS communication. You can opt back in at any time by replying START.

Standard Messaging Disclosures

• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP.
• For assistance, text HELP or visit our website at
  https://hopelovecompassionatecare.com.
• Visit
  https://hopelovecompassionatecare.com/sms-privacy-policy
  for our Privacy Policy.

How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following cases:

• With trusted service providers who assist in delivering our services (bound by confidentiality obligations).

• To comply with legal requirements or respond to lawful requests.

• To protect our rights, safety, or property.

How We Protect Your Information

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. While we strive to safeguard your data, no method of transmission over the internet or SMS is completely secure.

Your Rights and Choices

You have the right to:

• Access and review the information we hold about you.

• Request corrections or updates to your information.

• Withdraw your consent for SMS communication or other forms of contact.

• Request deletion of your data, subject to legal or contractual requirements.

To exercise these rights, please contact us at info@hopelovecompassionatecare.org.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

HOPE, LOVE & COMPASSIONATE CARE
📧 Email: info@hopelovecompassionatecare.org
🌐 Website: https://hopelovecompassionatecare.com/